Hello to the poor support team
Why don’t you give a convincing answer to Persian speakers? Why is your serious update version so poorly made and the pronunciation of Persian words is terrible? Isn’t it your duty to solve the problem or at least give a correct answer to your users? I have registered a ticket several times but you have been indifferent and have not given a correct answer. The quality of the songs is very low and the pronunciations are wrong. What was wrong with the early versions that you updated and ruined everything?
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Hello,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience, especially regarding the pronunciation quality of Persian in our recent model updates.
At present, all the music models integrated into Tunee are trained on large-scale datasets. We continuously evaluate and connect with high-performing models available on the market in order to better meet our community’s creative needs and passion for music. However, we acknowledge that for some less widely represented languages — including Persian — the training data may still be insufficient, which can affect pronunciation accuracy and overall output quality.
Your feedback is very important to us. We are actively collecting user reports and working with our technical partners to further optimize language performance, particularly for underrepresented languages. Improving multilingual quality remains one of our ongoing priorities.
We sincerely appreciate your patience and your continued support. Please feel free to share specific project links with us via support so we can forward concrete examples to our technical team for further analysis.
Thank you again for raising your concerns.
Thank you for responding to my request, but I have a question. In the versions before the update, which pronounced and supported Persian so beautifully, professionally, and flawlessly, why did everything go wrong with the new update? Why don’t you restore the version to the previous version? The early versions were great, but it’s a shame that it’s not like that anymore. If it wasn’t working properly from the beginning, I would have accepted your words, but after the update, this mess has arisen.
Tunee <notifications@tuneeai.discoursemail.com> در تاریخ جمعه ۱۳ فوریه ۲۰۲۶ ساعت ۱۴:۰۷ نوشت:
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با این که شما از طرف خوانندگان در زیر فشار هستید پواز شما شکایت شده باز ما امیدواریم که از این گرفتاریها فاقد شوید و عملکرد بهتری در راستای موسیقی و بازار رقابت هوش مصنوعی داشته باشید وبه کاربران نیز اهمیت فاعل شوید