I accidentally made a payment without fully understanding the situation, but the points haven’t been deducted. Apply for a refund
Thanks for reaching out. No worries — we can help you check the refund request. 
Please contact us by email at support@tunee.ai and include the following information:
That you would like to request a refund
The email address used for the subscription
The subscription/payment date you want refunded
Once we receive these details, we’ll review the payment and follow up as soon as possible~~~