Hi, sorry about the experience — that definitely shouldn’t happen.
Could you please share the project link with us so we can take a closer look and investigate further?
If you have any privacy concerns, you can also send the link directly to our support team via email at support@tunee.ai.
If we confirm that this is a technical issue, we will arrange credit compensation accordingly.
Here’s how to find your project link:
https://forum.tunee.ai/t/what-is-the-project-link-how-can-i-get-the-project-link/175
Thanks again for reporting this — we’ll help you get it sorted!