I purchased this annual package. Why did I only receive 2200 credits instead of 4000?
Sorry you’re hitting this — let’s get it sorted.
Credit discrepancies on subscription purchases need to be checked against your account records directly. Could you please email support@tunee.ai with the following details so our team can investigate?
- The email address on your Tunee account
- Your payment confirmation or receipt
- A screenshot of your current credit balance (like the one you shared)
We’ll get back to you as quickly as possible.