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Credits, Subscriptions & Refunds FAQ
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0
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17
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July 9, 2026
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37 fallos cobrados
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0
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3
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July 8, 2026
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The engine is ignoring my custom model parameters and text instructions, rebuilding assets from scratch
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0
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11
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July 5, 2026
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Why is Tunee wasting my credits
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1
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14
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July 2, 2026
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Why do your daily credits do not generate properly if you having these kind of bug problems need to be fixed and if the creits are free why do they leave after 24 hrs your product is very shady
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2
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16
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July 1, 2026
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Retorno créditos
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1
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6
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June 29, 2026
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Free Bonus credits
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1
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12
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June 28, 2026
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Fitur audio re-arrangement
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1
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9
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June 9, 2026
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I Believe this was a mistake Subcribing
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1
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52
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June 8, 2026
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Mureka Model, a mess for Indonesian or Malay lyrics
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2
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32
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June 6, 2026
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我的credits过期了，但是前几天跟我说的完全不一样
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2
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19
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June 6, 2026
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Get less credit than the package
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1
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15
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June 5, 2026
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크레딧만 먹고 곡을 생성 안해요
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1
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10
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June 5, 2026
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Picture failing after regeneration
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2
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29
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May 21, 2026
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Should be able to create 1 video with a monthly subscription
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1
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25
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May 20, 2026
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I accidentally subscribed to the monthly subscription and would like to cancel it. Thank you!
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1
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59
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May 20, 2026
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Can I make 1 of the avatars sing 1 of my songs on the basic monthly plan and how many credits does it take?
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1
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19
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May 20, 2026
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MV credit issue
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1
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20
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May 20, 2026
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Constantly losing credits
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1
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37
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May 5, 2026
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映像制作のクレジット消費について
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0
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23
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May 3, 2026
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Cannot actually create anything real to test the system
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3
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29
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May 1, 2026
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Razon por la que me doy la baja
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2
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26
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May 1, 2026
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制作一首mv，分镜第一次生成失败，重新生成分镜，要扣两次创作点
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4
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29
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April 24, 2026
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The issue of payment proceeding even though it's not the due date
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4
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24
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April 24, 2026
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Hello Tunee AI Team, I hope you are doing well. I am one of your users and I really enjoy creating music with Tunee AI. Before the recent updates, I was able to create songs using Persian (Farsi/Dari) lyrics and it worked very well. However, after the l
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1
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139
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March 23, 2026
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Scadenza dei crediti acquistati
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1
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26
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March 5, 2026
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Kenapa credit harian tidak ada lagi
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0
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34
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February 11, 2026
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Ever since this upgrade
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1
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62
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January 30, 2026
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I paid for my subscription and I didn't receive the credits.
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5
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87
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January 23, 2026
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What happened? Why it's so terrible now?
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0
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85
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January 9, 2026
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