It was not possible to separate the stems

Usage Issues
1

Hi, I can’t split and load the stems. What could be the problem? Here’s what he writes:

2026-04-11 21_51_39-Tunee _ Корабли и птицы – Brave
2026-04-11 21_51_39-Tunee _ Корабли и птицы – Brave345×143 6.71 KB

2

I also can’t download wav files, is it possible to download only mp3 files? maybe these are some new restrictions?

3

To assist us in resolving this issue, please provide the link to the audio file. This will enable our team to address and resolve the matter promptly.

4

https://www.tunee.ai/music/rPEwGiSwGVN0qBaaI - this one, for example. But this problem applies to absolutely all files.

5

Thanks for the link and clarifying that this happens with all tracks. I see the error now. I’ll investigate why the WAV downloads aren’t appearing alongside the MP3s and look into the stem loading issue as well. I’ll keep you posted on the progress.