I had 9000 credits. I went away for about 1 week and just logged in. they are all gone as long as my projects and generated songs ? Please let me know why ?
We understand how concerning it is to see your 9000 credits and projects missing after being away, and we want to assure you that our team is already looking into this urgently. Please rest easy knowing we are prioritizing your case and will get back to you with an update as soon as possible.
Hi, unfortunately watermark removal for lyric MVs isn’t available at this time. We appreciate your understanding — it’s something the team is aware of.
Relevant FAQ: Why is there a watermark on my video, and can I remove it?
If you have other questions, email support@tunee.ai.