Were is the subscription page that shows your next billing cycle etc? I have been searching my profile and there is nothing that shows besides your current plan. There are no dates and no were to update anything if I needed. Seems like a basic feature to know when a billing cycle begins and ends how come its not visible?
Hi there! Thanks so much for your question — we completely understand how important it is to know when your billing cycle begins and ends.
You can view your full subscription information (including the start date of your plan and the next billing date) by following the steps below:
How to find your subscription dates
1. Click your profile avatar
Located in the top-right corner of the page.
2. Select the [Manage account] button
3. Go to the [Usage] tab
4. Click the [Manage] button
This will open your subscription details.
5. In the Subscription Info panel, you will see:
Start date of your plan (the date your subscription began)
End date / Next billing date (your renewal date)
Please refer to the images above for a visual guide.
Just to clarify
All subscription details are visible inside this Subscription Info popup, not on the main profile page.
If you still don’t see the panel, please try refreshing the page or logging in again, and feel free to share a screenshot — we’re here to help anytime!