I don’t see my credits from the previous month

Usage Issues
1

I don’t see my credits from the previous month

2

Hi there,

Thank you for your question — we’re happy to clarify how the credits work.

According to our current subscription policy, the Basic plan provides 1800 credits per month, and these credits are issued at the beginning of each billing cycle. Monthly credits are intended to be used within the same billing period, and when a new cycle begins, unused credits from the previous cycle will expire and will not carry over.

3

This topic was automatically closed after 24 hours. New replies are no longer allowed.