I subscribed to an $18 per month plan, but I have free plan features. I can not find my subscription to cancel. No information about my credit card is in my account either. This is so deceptive. Please refund me my monthly subscription fee for the last three months. I want to cancel my plan. If I do not hear from a real human response, I will contact my bank and report fraudulent transactions from Tunee.
Sorry you’re dealing with this — a billing issue like this absolutely needs a real human to look into it. Let’s get it sorted.
Please email support@tunee.ai directly with your account details (the email you used to sign up) and a description of the charges. The support team can verify your subscription status, locate your billing history, and process a refund if applicable.
For cancellation and refund requests, that team is your fastest path to resolution. They’re real people and will respond to you personally.