I accidentally deleted a project that consumed 1000 paid credits. I need it. How can I recover it or have my credits back.
Sorry to hear that — losing a project you put credits into is really frustrating.
This is something our support team will need to look into directly for your account. Please email support@tunee.ai with the following details:
- Your account email
- The approximate name or date of the deleted project
- The amount of credits consumed (1,000 as you mentioned)
They’ll check whether recovery is possible and, if not, work out an appropriate credit resolution for you.